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Interested in placing an order? Fill out some info and we will be in touch within 72 hours! We can't wait to hear from you!
Bakery Order FAQ & Policies
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📧How do I place my order?
• orders must be place via email or our order inquiry form. We do not take orders over the phone or in person. We like having a paper trail of communication, and prefer to give time when discussing orders. If preferred we can always schedule a time for a phone call or meeting, but we don’t not have time for drop in calls or visits!
📅 How far in advance should I place my order?
• Custom Cakes & Desserts: We require at least 2 weeks’ notice for custom orders.
• Wedding or Large Event Orders: Please contact us ASAP. Dates fill quickly, especially if you are looking to stop in for a tasting/ consultation and are looking for delivery.
• Rush Orders: May be purchased via our online store.
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🎂 Do you offer tastings or consultations?
Yes! We offer tasting boxes and consultations for weddings and large events.
• Tasting boxes start at $40 and include 6 flavor options.
• Consultations can be done in person and must be e scheduled in advance. These are $65.
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💳 How does payment work?
• A 50% deposit is required to secure your order; full balance due 48 hours before pickup
• Orders not paid in full by the due date will be canceled.
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What is your cancellation and refund policy?
• Deposits are non-refundable, but may be transferable to a future order. Final payments are non-refundable.
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📦 Do you offer delivery or pickup?
• Pickup is available from our location in Mystic, CT
• Local delivery is available for an additional fee
• Delivery for weddings/events is offered with setup services upon request for an additional fee
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🍓 Do you accommodate allergies?
We offer allergen free items, but we are not a certified allergen-free kitchen. Cross-contamination is possible.
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📷 Can I send you inspiration photos?
Absolutely- but please note, we do not copy designs exactly out of respect for other artists. We’ll create a version inspired by your vision and our style.